Last updated: October 2025
This Privacy Policy describes how PawBoost K9 – obrt za usluge, vl. Filip Kelava (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from Pseto.eu (the “Website”).
We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection laws.
1. Data Controller
PawBoost K9 – obrt za usluge, vl. Filip Kelava
Address: Vilima Korajca 33, Zagreb
Email: info@pseto.club
Phone: +385 97 680 5765
OIB: 31087230880
If you have any questions or requests regarding your personal data, you may contact us at the above email address.
2. What Personal Data We Collect
We collect the following categories of personal data depending on how you use our website:
a) When you visit our website:
- IP address and browser information (for security and analytics)
- Cookies and usage data (see “Cookies” section below)
b) When you contact us or make an inquiry:
- Name and surname
- Email address and/or phone number
- Message content or inquiry details
c) When you make a purchase:
- Full name and billing/shipping address
- Contact details (email, phone)
- Payment information (processed securely via third-party payment providers)
- Order details and purchase history
d) When you subscribe to our newsletter:
- Email address
We collect only the data necessary to fulfill the purpose for which it was provided.
3. Purpose and Legal Basis for Processing
We process your data only when there is a lawful basis under Article 6 of the GDPR:
| Purpose | Legal Basis |
|---|---|
| To process and deliver your order | Performance of a contract (Art. 6(1)(b) GDPR) |
| To communicate regarding your inquiry or support request | Legitimate interest / pre-contractual obligation |
| To send newsletters and promotional materials | Consent (Art. 6(1)(a) GDPR) |
| To improve our website and services | Legitimate interest (Art. 6(1)(f) GDPR) |
| To comply with tax and legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
4. How We Use Your Data
Your personal data is used for the following purposes:
- Processing orders and providing services
- Communicating with you about your order or inquiries
- Sending updates, offers, and newsletters (if subscribed)
- Improving our products, website, and user experience
- Complying with applicable legal and accounting requirements
We never sell, rent, or trade your personal data.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
Examples:
- Order data: retained for 10 years (tax and legal obligations)
- Communication/inquiries: up to 12 months after resolution
- Newsletter data: until you withdraw your consent
Once the retention period expires, your personal data is securely deleted or anonymized.
6. Data Sharing and Third Parties
We may share your data only with trusted service providers who help us operate our business. These include:
- Payment processors (e.g. Stripe, PayPal)
- Delivery services (e.g. Hrvatska Pošta, GLS, DPD, BoxNow)
- IT and hosting providers (for website operation and maintenance)
All partners are contractually bound to comply with GDPR and handle your data securely.
We do not transfer personal data outside the EU/EEA unless adequate safeguards are in place.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to access – to request a copy of your data
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interest
- Right to withdraw consent (for marketing or newsletters)
To exercise your rights, contact us at info@pseto.club.
If you believe your rights have been violated, you have the right to file a complaint with:
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136, 10000 Zagreb, Croatia
https://azop.hr
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience.
Cookies are small text files stored on your device that help us analyze website traffic and improve functionality.
You can manage or disable cookies in your browser settings.
Essential cookies are required for the website to function properly; all other cookies require your consent (via the cookie banner).
For details, see our Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
These include SSL encryption, secure servers, and restricted employee access.
However, please note that no online system is 100% secure. You share information at your own risk.
10. Minors
Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be deleted immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Last updated” date.
We encourage you to review this Policy periodically.
12. Contact Us
For any questions or requests regarding your privacy or this Policy, please contact:
PawBoost K9 – obrt za usluge, vl. Filip Kelava
Email: info@pseto.club
Address: Vilima Korajca 33, Zagreb
Phone: +385 97 680 5765